The Truth Behind Five Common Misconceptions About Mobile Credit Card Processors


There are many reasons why a small business should consider taking credit cards, and even more processors to choose from. If you don't want to be tethered to a cash register with a traditional point-of-sale system, you should consider a mobile credit card processor instead. Whether you have an existing card reader or you're looking into credit card processing for the first time, there are several misconceptions you might encounter about mobile processors. Here's a look at some of the most common misconceptions and the truth behind them.

I Don't Need A Mobile Processor – I Have A Point-of-Sale System

Point-of-sale systems are an effective option for accepting credit cards, but they tether your employees and customers to completing transactions at a sales counter with a cash register. When you make the conversion to a mobile credit card processor, your sales team can carry tablets or smart phones and process payments from anywhere. This makes it easier to capitalize on sales no matter where you are, reducing the risk of lost sales.

The Setup Process Is Too Hard

You might think that setting up a new credit card processor is complex, but it isn't as difficult as it seems. If you're working with a mobile credit card processor, you'll likely only need to download the app to your mobile device and connect the scanning device provided by the processor. Like most other mobile apps, the apps provided by these credit card processors are intended to be intuitive and user-friendly. And, most of them offer customer support to help you get things going in the event that you do have trouble.

Card Information Is Stored On My Mobile Device

Mobile credit card processors aim to protect the security and privacy of your customers, and part of the way that they do this is by not storing any information locally on your device. Instead, the credit card information is transmitted through an encrypted connection between the processor and the app. Once the card number and transaction information is transferred, it's purged from your app so that you don't store anything locally. This not only reduces the risk of data being intercepted in transmission due to encryption, but is also protects the integrity of your customer data and transaction information in the event that your mobile device is ever lost or stolen.

Wireless Connections Aren't Reliable

One of the most essential features for mobile credit card processing is the reliability of the wireless connections. Luckily, this is one area of concern where you have complete control to mitigate the risks. In addition to establishing your primary wireless network, consider investing in a backup connection that you can activate when necessary, such as a portable wireless access point. By planning ahead and establishing your own contingency plans, you aren't at the mercy of a single network provider.

You Can't Validate Mobile Processing Records

Most mobile processors include a management platform that allows you to generate reporting on a daily basis. If you want the ability to monitor your transactions and ensure accuracy, mobile providers are as effective as traditional printed-tape credit card machines. In fact, they may be easier to reconcile, since you can view the reports from anywhere that you have a wireless connection and access to the app.

Although mobile credit card readers are part of newer technology, that doesn't mean that they are automatically problematic. As you can see from the information here, there are many misconceptions surrounding these processors. With the information here and the help of a credit card processing representative, you can explore your options for both hard-wired and mobile credit card readers to choose the best one for your needs. For more information, contact a company like One Payment.


26 March 2015

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